Shipping & Returns

Order Status
Has my order shipped yet? 
When will I receive my order?
What shipping address did I use?

Returns & Exchanges
Need to return an item?
Looking for our return policy?

My Account
How do I change my password or email?
How do I change subscription options?

 E-mail Customer Service for Help

Please make sure you check your spam folder, we always respond to emails!

Or call or text us at... 518-203-1278

If we miss your call please leave a voice mail or text us. We will get back to you!

Phone Support (Call or Text):
Mon-Fri: 8:30am - 6:00pm EST
Saturday and Sunday: 9:00am - 1:00pm EST

On-line Chat Support:
Mon-Fri: 10:30am - 4:30pm EST
Saturday and Sunday: Closed


Ordering from Tri-City Extreme is safe and fast. We have shipped 1000's of orders. If you want to order from a place that can be trusted, with fast shipping and great customer service, you came to the right place!



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