Has my order shipped yet?
When will I receive my order?
What shipping address did I use?
Returns & Exchanges
Need to return an item?
Looking for our return policy?
How do I change my password or email?
How do I change subscription options?
Customer Service for Help
Please make sure you check your spam folder, we always
respond to emails!
Or call or text us at... 518-203-1278
If we miss your call please leave a voice mail or text
us. We will get back to you!
Phone Support (Call or Text):
Mon-Fri: 8:30am - 6:00pm EST
Saturday and Sunday:
9:00am - 1:00pm EST
On-line Chat Support:
Mon-Fri: 10:30am - 4:30pm EST
Ordering from Tri-City Extreme is safe and fast. We
have shipped 1000's of orders. If you want to order from a
place that can be trusted, with fast shipping
and great customer service, you came to the right